Privacy Policy — Lighthouse Tow & Recovery

Last Updated: May 2026


1. Information We Collect

We collect specific personal information that you voluntarily provide to us via our contact forms, service requests, and booking systems. The specific data points we collect are:

  • First Name & Last Name (For identity verification)
  • Email Address (For service confirmations and support)
  • Phone Number (For SMS notifications and dispatch updates)


2. How We Use Your Information

We use the collected data for the following specific business purposes:

  • Service Delivery: To provide the towing, roadside assistance, and recovery services you requested.
  • Communication: To send service confirmations, dispatch updates, and requested information via SMS and email.
  • Customer Support: To resolve issues and answer your inquiries.
  • Internal Improvement: To analyze website performance and optimize our user experience.



3. SMS Consent (Opt-In) and Use

When you provide your phone number through our contact forms or service requests, you are required to explicitly opt in to receive SMS communications from Lighthouse Tow & Recovery. Consent is obtained through a clear checkbox or affirmative action at the point of collection.


  • Transactional Messages: Service confirmations, dispatch notifications, and scheduling updates.
  • Service Updates: Notifications related to your tow request, estimated arrival times, or service changes you requested.
  • Support Responses: Replies to inquiries you initiate.
  • Marketing & Promotional Messages: Special offers and promotions sent only to users who have explicitly opted in via the marketing consent checkbox.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us using the details in Section 8.


🚫 4. Zero-Tolerance for Data Selling

We uphold a strict, iron-clad policy regarding your phone number:

  • WE DO NOT SELL PHONE NUMBERS: Under no circumstances will your phone number be sold, rented, or traded to any third party or affiliate.
  • WE DO NOT SHARE FOR MARKETING: Your phone number will never be shared with third parties for their marketing or promotional purposes.
  • Consent Protection: Text messaging originator opt-in data and consent is excluded from any information sharing; this specific consent data will not be shared with any third parties.


5. How We Protect Your Data

We implement industry-standard security protocols to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption in Transit: All sensitive data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology (HTTPS).
  • Secure Storage: Your personal information is stored in secure, encrypted databases protected by firewalls and strict access controls.
  • Access Control: Access to your personal data is restricted to authorized personnel who have a specific business need to process such information.


6. Cookies & Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies on our site to help customize your experience. Specifically, we use these technologies to:

  • Functionality: Remember your preferences and settings during your visit.
  • Analytics: Understand how visitors interact with our website to improve our services.
  • Performance: Monitor the stability and speed of our platform.

Most browsers are set to accept cookies by default. You can remove or reject cookies through your browser settings, but doing so may affect site functionality.


7. Accessing or Deleting Your Data

You have the right to request access to, a copy of, or deletion of the personal information we maintain about you. To make a request, email lighthouseinv@yahoo.com with the subject line Data Request.

  • Access: Request a summary of your stored personal information.
  • Export: Request a copy of your data in a commonly used format.
  • Deletion: Request permanent deletion of your data, subject to legal or operational retention requirements.


8. Contact Us

Lighthouse Tow & Recovery 1207 E. 25th St, Lawrence, KS 66046 Email: lighthouseinv@yahoo.com Phone: (785) 760-2922